FREQUENTLY ASKED QUESTIONS
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ABOUT OUR PRODUCTS:
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Why should I consider purchasing a Prairie Built Barns storage barn?
- Because of our quality, craftsmanship, and affordability!
- Because of our standard features and customization options! (learn more about these on this
website, in our catalog, or by talking to your nearest
dealer)
- Because of our warranties! (click on the warranty tab on this website for details)
- In a nutshell, because of our ability to offer you the best “bang”
for your hard-earned buck!
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What size barn should I choose?
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We recommend that one should not only consider their current storage needs,
but their future needs as well. It is usually more economical to buy
“a little extra space” now than to add it later.
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ABOUT CUSTOMIZATION:
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Can I customize my barn?
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Absolutely! From adding (or moving) windows and doors to choosing
your favorite colors, our barns can be built to satisfy almost any preference or need
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Where can I find the customization options?
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Our many windows, doors, floorings, insulations, sidings, and color
options can be found on this website and in our catalog. Just click on the
“Options” tab to see our full line of offerings that can make your barn uniquely yours!
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ABOUT FINDING A DEALER:
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How do I find my nearest dealer?
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Simply click on the “Dealer Locator” on this website, enter your
zip code, and you should see all Prairie Built Barns dealers within a 100-mile
radius of your location.
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ABOUT OUR FREE DELIVERY & SET
UP:
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When will my storage barn be delivered?
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Once your sale is approved by our home office we can usually have
our barns delivered within 5 to 10 business days if purchased off one
of our dealer’s sales lots, and within 3 to 4 weeks if they are a
‘build order’. However, circumstances beyond our control can sometimes
alter these time targets (such as seasonal demand, weather, ground conditions, etc.).
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What are my out-of-pocket costs for delivery?
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Delivery and set-up are FREE within a 50-mile radius of the dealer’s location
(for distances greater than 50 miles there is a mileage
fee based on current fuel prices, etc.)
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Where can my barn be placed?
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All sites must be accessible to the delivery and set-up equipment (your dealer can provide more
details).
(See the “About Our Build-On-Site Program” section on this page if accessibility is a problem.)
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If rent-to-own, access to sites cannot require crossing adjacent property not owned by the same
landowner.
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Also, we strongly discourage placing barns directly under powerlines (in many areas this is
prohibited).
*If a barn is “rent-to-own” we reserve the right to not place it under a power line.
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What site prep is necessary?
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No site prep is necessary if the site is no more than 3’ out-of-level in any direction.
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If site is no more than 1’ out-of-level in any direction, we provide wood leveling blocks
free-of-charge.
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If site is more than 1’ out- of-level in any direction, customer provided concrete blocks are
required.
(*The installation of concrete blocks is also free to the point a barn is level. There are
additional fees of
$150.00 per layer for further concrete blocking above the point of level.)
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*It is the customer’s sole responsibility to remove tree limbs, debris, fences, or any other
such obstacles
which may hinder or prohibit the delivery of a barn prior to the delivery attempt. Fees for
failed delivery
attempts may be charged if a delivery cannot be completed because such obstacles or incumbrances
have not been removed
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Who is responsible for damages resulting from a delivery or delivery attempt?
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We are not - nor are our affiliates - responsible for any above ground or
underground damages which may result from a delivery attempt.
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Also, It is the customer’s sole responsibility to assess ground conditions and
suitability before any delivery attempt is made. Fees for failed delivery attempts
may be charged if a delivery cannot be completed.
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ABOUT PERMITS & LICENSES:
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What legal permits and licenses are required to purchase a Prairie Built Barns barn?
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This varies from area to area and from state to state. While many
locations have no such requirements, many do.
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It is the sole responsibility of the customer to contact their local authorities
and find out what permits and/or licenses may be required, and to purchase any
such mandated permits and/or licenses if necessary.
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ABOUT OUR RENT-TO-OWN PROGRAM:
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Does my approval for rent-to-own require a credit check?
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Absolutely NOT! We will NEVER ask for your credit rating or for information about your credit
history.
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How much money is required up-front for a rent-to-own barn?
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A small security deposit is required for all rent-to-own and COD sales,
though we do currently offer a “No Money Down” option for those who qualify
(see the “About Our No Money Down Program” on this page).
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When is my first rental payment due?
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Your first rental payment will be due on the 10th of the first billing cycle
following the delivery of your barn. You will NOT pay rent on
your barn until AFTER it has been delivered to your site!
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Can I place a rent-to-own barn on property I do not own?
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Yes, but we strongly recommend having the landowner’s expressed permission
before doing so. Also, we cannot place rent-to-own barns on property that
must be accessed by crossing adjacent property owned by a different landowner.
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Can I pay off my rent-to-own barn early without penalty and without affecting my credit rating?
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Yes. Many rent-to-own customers choose doing this rather than renting the barn for the full term
of the contract.
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Where do I send my monthly rental payments?
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You will receive a monthly statement with the mailing information you need.
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If you have other questions please contact Southern Lease Mgt. Group at
http://southernleasemgt.com.
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ABOUT OUR “90 DAYS
SAME-AS-CASH” PROGRAM:
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What are the advantages of paying off my rent-to-own contract within 90 days of delivery?
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If you have paid all your monthly rental payments on time and want to pay off
your rent-to-own contract within 90 days of the delivery of your barn, your payoff amount
will be equal to the cash price you would have paid on the day of purchase less the total
of the rental payments you have made! (Your security deposit will also be refunded.)
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ABOUT OUR COD PROGRAM:
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Can I wait to pay for my barn at time of delivery?
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Yes, provided you:
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Pay a 10% deposit up front.
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You (or your representative) can be present when the delivery is made, and can pay
the full remaining balance (including tax) to the delivery person with a credit card
(a 3% fee will be assessed), check, cashier’s check, or money order (all made payable to CTH
Rentals, LLC).
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ABOUT OUR “NO MONEY DOWN”
PROGRAM:
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How can I qualify for the “No Money Down” program?
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You must have an active checking account (not a new account) with a positive balance verified by
the
Automated Clearing House (Some financial institutions and/or holding companies do not qualify).
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You must authorize a monthly payment to be automatically drafted from this checking account on a
set date of either the 5th, 10th, or 15th of each month (you can choose).
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Debit cards and credit cards are not permissible for the No Money Down program.
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ABOUT OUR “BUILD-ON-SITE”
PROGRAM:
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Can I purchase a Prairie Built Barns barn if my property (or access) is not suitable for a pre-built
barn?
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Yes. We offer a “Build-on-Site” program for when delivery of a prebuilt barn
is not possible. However, certain restrictions apply:
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We cannot paint, stain, or otherwise “treat” build-on-site barns because of overspray
concerns.
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We cannot sell build-on-site barns on rent-to-own contracts.
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We cannot sell build-on-site barns on our COD program (all monies are due “up front”
at time of purchase with certified funds – no personal checks).
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We cannot offer refunds on build-on-site barn purchases.
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ABOUT OUR WARRANTIES:
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What will my warranties cover?
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Prairie Built Barns offers a 6-YEAR FRONT-TO-BACK WARRANTY on both material defects
and the craftsmanship of our products on every new barn we sell! (Normal aging,
wear & tear, weather related issues, customer damages, and some components
provided by other suppliers are excluded.)
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Prairie Built Barns offers a limited lifetime warranty on all pressure-treated
wood components regarding termite damage and fungal decay.
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How do I submit a warranty claim?
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Simply click on the “Repair Request” tab on this website.
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OTHER:
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How do I cancel my order?
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See your dealer, or use this form
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How do I get my barn moved?
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How do I get lost keys replaced?
